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PRIVACY POLICY

This Privacy Policy arises because we want to inform users about the general privacy rules and the processing of their personal data, which we collect and process in strict compliance with the Personal Data Protection Law.

We are committed to respecting your privacy rights and protecting the information you provide to us online. This privacy policy applies, without limitation, to any individual or entity using our site ( www.sazorea.com), and who provides us with personal information in any form.

Please read this Privacy Policy carefully because by accessing our site, providing your personal data implies knowledge and acceptance of the conditions presented here. By providing your personal data, you are authorizing the collection, use, and disclosure of the same according to the rules defined here.

If you do not agree with these parameters, you should immediately stop using the website and providing us with information in any other form.

PREAMBLE
  1. The terms of the Privacy Policy are agreed between Zivo Unipessoal, Lda, hereinafter referred to as SAZOREA, with headquarters at Rua da Fonte, sn 9980-021 Corvo, Azores, NIPC 516997238, and the individuals using the SAZOREA site, hereinafter referred to as USERS, who wish to make purchases on the online store hereinafter referred to as SITE.
  2. The domain sazorea.com and its online store are owned by SAZOREA.
  3. SAZOREA reserves the right to add, modify, or alter these Privacy Policy conditions without prior notice, and it is considered that the USER accepts them by browsing, placing a new order, or purchase.

a. The data controller is SAZOREA, which provides the service and decides the data collected, the means of processing the data, and the purposes for which they are used.

b. If you have any questions or need any information regarding the processing of personal data, you can contact us at the following email address: rgpd@sazorea.com

  1. We only use your personal data when the law allows us to and for purposes strictly related to the use of this SITE.
  2. SAZOREA may request some personal data, and we describe the purpose of processing them as follows:
    1. CONTACT FORM: first name, last name, and email.
      To contact SAZOREA for inquiries, suggestions, or any other information. Failure to provide the minimum necessary personal data will make it impossible for SAZOREA to respond to your request.
    2. ORDERS: First name, last name, address, phone number, email, taxpayer number.
      These details will be requested at the time of purchase, to ensure the correct processing of your order.
    3. NEWSLETTER: First name, last name, and email.
      With the express and voluntary consent of the data subject, the minimum information necessary for sending an automated commercial newsletter, with advertisements, promotions, or other information about the products and services offered by SAZOREA (Direct Marketing), will be requested on the SITE.
  1. Other purposes of data processing:
    1. We only use your personal data when the law permits us to and for purposes strictly related to the use of this SITE.
    2. Screen for potential risks and fraud (in particular, your IP address) and improve and optimize our SITE (for example, to analyze how our customers browse and interact with the sites, and understand the performance of our actions).
    3. RIGHT TO ERASURE OF YOUR DATA: You have the right to request the deletion of your personal data that we hold about you when the data is no longer necessary for the purposes for which it was collected, you object to processing for direct marketing purposes, or, in any other case, when there is no overriding legitimate reason for processing them.
  1. Filling out the forms on this SITE is accompanied by an explicit request for the USER’s consent to send and process data as described above. The consent given when sending any personal information will constitute prior and express consent to the processing of the personal data provided by its owner for one or more of the purposes described above, and the owner of this SITE is authorized to process the personal data collected to the extent and for the time necessary to pursue its purposes. However, you clearly have the right to change your mind at any time and cancel your subscription to all these services. You can opt out directly from our communications—just click the link to proceed with the cancellation of your subscription.
  2. When we use third parties to help collect and/or process your personal information, we usually ask them to comply with this privacy policy. However, we make no representation or warranty that such third parties will comply with that request. These third parties include Facebook, Instagram, Pinterest, Ad Networks, and others. Placing social media widgets may allow these third parties to view information about you and your activities through cookies, web beacons, and other technologies they access on your browser or device.
  3. If you need more information or clarification on this point, please do not hesitate to contact us via the email address rgpd@sazorea.com.
  1. SAZOREA will always ensure that the use of the SITE and the processing of the USER’s personal data are carried out in the most appropriate way.
  2. To do so, the USER can always exercise their rights of access, rectification, cancellation, portability, erasure, or objection, in accordance with Portuguese and European legislation, and all requests must be made through the email address: rgpd@sazorea.com or by registered letter addressed to: ZIVO Unipessoal Lda, Rua da Fonte sn, 9980-021 Corvo, Azores.
  3. The data subject may, at any time, request:
  1. RIGHT OF ACCESS: Request, at any time, confirmation from SAZOREA, whether your personal data is being processed or not.
  2. RIGHT TO RECTIFICATION: Access your personal data, request their correction if they are incorrect or, if applicable, request their deletion when, among other reasons, they are no longer necessary for the purposes for which they were
  3. RIGHT TO RESTRICT DATA USE: In certain cases, request the restriction of the processing of your data. In this specific situation, we will retain your data solely and exclusively for the exercise or defense of claims.
  4. RIGHT TO ERASURE OF YOUR DATA: You have the right to request the deletion of the personal data we hold about you when the data is no longer necessary for the purposes for which it was collected, you object to processing for direct marketing purposes, or, in any other case, when there is no compelling legitimate basis for processing it.
  5. RIGHT TO WITHDRAW CONSENT: You have the right to revoke your consent to the sending of commercial communications at any time, thus being able to withdraw the consent you have given for the processing of your data by SAZOREA.

a. SAZOREA applies security measures to ensure the confidentiality, availability, and integrity of personal data processing systems. Likewise, we carry out verification and evaluation processes of the technical and organizational measures implemented to ensure the security of personal data at any time.

b. However, SAZOREA cannot guarantee that the security measures adopted for the protection of this SITE and for the transmission of data and information through this SITE will prevent or exclude any risk of unauthorized access or loss. Therefore, we advise that your computer is equipped with software devices that protect you in the transmission and reception of data (such as updated antivirus systems), and that your browser takes appropriate measures to ensure data transmission security (such as firewalls and anti-spam filters).

c. SAZOREA uses an external payment processing service: Ifthenpay and PayPal. All online payments are made in accordance with the payment card industry data security standards (PCI) and your billing information (which is used only by these payment processors for fraud protection purposes) is encrypted before being communicated. Subject to the exceptions below, your full Permanent Account Number (PAN) details are communicated directly from your browser to these payment processors – SAZOREA never sees your full PAN. For PayPal, we only store the tokens necessary to identify the transaction with PayPal, issue refunds, and identify transactions made using PayPal.

  1. The information and personal data to which the owner of this SITE has access will not, under any circumstances, be sold to third parties.
  2. In the course of its activity, the owner of this SITE may use subcontractors to provide certain services, which may involve, in some situations, access by such entities to the personal data of USERS.
  3. We require all third parties (individuals or entities, namely suppliers or providers) with whom we collaborate to respect the security of your personal data and treat them in accordance with the established legislation, with confidentiality agreements concluded with these third parties.
    Furthermore, we do not allow external suppliers and/or service providers to use your personal data for their benefit, and we ensure that they process it solely and exclusively for the specified purposes and in accordance with our instructions. Data provided to third parties cannot be used for unauthorized purposes by the data owner.

Under the principles of information and transparency, we inform third parties:

CTT Correios de Portugal: Partner for sending orders made by the USER. Headquarters: Av. D. João II, nº 13, 1999-001 Lisbon; can be contacted via email informacao@ctt.pt and their privacy policy can be consulted at: http://www.ctt.pt/home/politica-de-privacidade.html?com.dotmarketing.htmlpage.language=3.

PayPal (Europe) S.à rl et Cie, SCA: company used for payments located at 22-24 Boulevard Royal L-2449, Luxembourg. For more information, you can visit https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES.

IFTHENPAY: company used for payments with MBWAY, MB, VISA, and MASTERCARD. Located at: Rua São José, 757, 4535-404 Santa Maria de Lamas.

ICP LOGÍSTICA: logistics partner. Headquarters: Presa Seca 38, 4415-307 Porto. For more information, you can visit: https://icplogistica.pt/.

  1. The privacy policy is not applicable to third-party websites or support media that the user may access through this. In this case, whenever you visit another website from this one, you should always read the applicable privacy policy and check if you agree with its terms before providing your personal data.
  2. The owner of this SITE is not responsible for the privacy policy or personal data processing applicable on third-party websites, nor for the content made available on those websites.
  1. The period during which data is stored and retained varies according to the purpose for which the information is processed. Indeed, there are legal requirements that oblige us to retain data for a minimum period. Thus, and whenever there is no specific legal requirement, data will be stored and retained only for the minimum period necessary for the purposes that motivated its collection or subsequent processing or for the period authorized by the National Data Protection Commission, after which they will be eliminated.
  2. In the case of personal data provided for the purposes of purchase, billing, or collection of products, these will be kept for the legally applicable time.
  3. As for personal data provided for electronic commercial newsletters and comments on the SITE, it will be for as long as the data subject wishes to remain on the subscription list.
  4. Under the terms of the Personal Data Protection Law, the data subject is guaranteed the right to access, update, rectify, or delete their personal data, which may take place through the email address: rgpd@sazorea.com or by registered letter addressed to: ZIVO Unipessoal Lda, Rua da Fonte sn, 9980-021 Corvo – Azores.
  1. This SITE uses “cookies.” A cookie is a small text file that the server can store on users’ hard drives via the browser, retaining only information related to their preferences and not including their personal data. The cookie can only be read by the site that sent it. It is not an executable file and cannot spread or contain a virus.
  2. The information stored by SAZOREA using this mechanism allows us to recognize the user on their various visits to the SITE. SAZOREA uses this data to improve its services and optimize your browsing experience on the SITE. Cookies allow us, for example, to know and remember the USER’s preferences (language, products, etc.), as well as their connection data (for example, IP address, geolocation, information about your visits and use of our site, etc.) during browsing and on future visits. This use allows SAZOREA to improve the SITE’s usability and tailor it to its users’ needs.
  3. The USER can configure their browser to accept or refuse cookies, namely by selecting the appropriate settings in the browser. Note, however, that disabling cookies may prevent some web services from functioning correctly, partially or fully affecting navigation on the SITE. SAZOREA recommends and appreciates enabling cookies to obtain more accurate data and thus improve content and adapt it to the USER’s preferences.
  4. SAZOREA is not responsible for any malfunction of the SITE in the event that cookies are disabled.
  5. We use different types of cookies, and some of them are set by third-party services.

The cookies issued on the SITE are used for the purposes described below. They may be placed by us or by third parties.

Necessary Cookies

These cookies are required to enable the basic functionality of the SITE. Necessary cookies help make the SITE usable by activating basic features like page navigation and access to secure areas of the website. They improve the USER experience by remembering preferences—for example, whether you accepted cookies, your login and password for future visits, your favorite items, the products you add to the cart, and more. The site cannot function properly without these cookies.

Analytics / Statistics Cookies

Statistical cookies help the SITE owners understand how visitors interact with the pages by collecting and providing anonymous information.
These cookies let us analyze how the SITE is used so we can measure and improve its performance. They aim to assess aspects like the number of users who visit the SITE and run statistical analyses of how users browse, with the goal of improving the graphic and text content they consume in the SAZOREA Online Store.

Advertising cookies

These cookies are used by advertising companies to display ads that match your interests. They store information about user behavior, which allows us to later show advertising relevant to the collected user profile. These are the cookies that will make your browsing experience on the Internet or social networks more pleasant and personalized.

Social media cookies

These cookies may be placed on your device by third parties, including social media sites. They allow social networks to track your browsing on the SITE, especially when the USER is logged into the relevant social network account on their device (open session) while browsing the SITE.

Third-party cookies

In some cases, we also use cookies provided by trusted third parties, such as Google Analytics, to help us understand our users and improve their experience. For more information, please refer to the Google Analytics cookie policies.

Persistent cookies

These cookies are stored in your browser on your access devices (PC, mobile, and tablet) and are used whenever you visit one of our websites again. They’re generally used to tailor navigation to the USER’s interests, allowing us to deliver a more personalized service.

Session cookies

These are temporary cookies that remain in your browser’s cookie file until you leave the SITE. The information obtained by these cookies helps analyze web traffic patterns, allowing us to identify issues and provide a better browsing experience.

You can disable any cookies you don’t want to use at any time by changing your consent in the cookie settings area. For more information about cookies, contact us at rgpd@sazorea.com.
SAZOREA may modify this cookie policy in line with legal or regulatory requirements or adapt it to new instructions mandated by law.

More information about cookies

For more information about cookies, including which cookies have been installed and how they can be managed and deleted, visit: http://www.allaboutcookies.org/.

We reserve the right to modify this privacy policy at any time, without prior notice, due to changes in our practices or for other operational, legal, or regulatory reasons. Please review it regularly. Changes take effect immediately after they are published on our SITE.

After we implement changes to this policy, if you’re subscribed to our newsletter, we’ll notify you so you’re informed. If you want to be notified, sign up for our newsletter.

Date of last update to these terms: September 2025.

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