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Privacy policy

This Privacy Policy intends to make users aware of the general rules of privacy and processing of their personal data, which we collect and treat in strict respect and compliance with the Personal Data Protection Law.

We are committed to respecting your privacy rights and protecting the information you provide to us online. This privacy policy applies, without limitation, to any individual or entity using our website (www.sazorea.com), and to provide us with personal information in any form.

Please read this Privacy Policy carefully, as if you are accessing our website, providing your personal data implies knowledge and acceptance of the conditions contained herein. Thus, by providing your personal data, you are authorizing their collection, use and disclosure in accordance with the rules defined herein.

If you do not agree with these parameters, you must immediately stop using the website and providing us with information in any other way.

a. The conditions of the Privacy Policy are agreed between Zivo Unipessoal, Lda, hereinafter referred to as byTHE FLAVOR, with thirst on streetda Fonte, sn 9980-021 Corvo, Azores, NIPC516997238 and people that using the website ofTHE FLAVOR, hereinafter calledUSERS wishing to and making purchases at the online store, which will henceforth be referred to as the SITE.

b. The sazorea with and its online store are the property of SAZOREA

c. SAZOREA reserves the right, without prior notice, to add, modify or alter the present conditions of the Privacy Policy, considering that the USER, when browsing, placing a new order or purchase, accepts and is expressly bound by the new conditions of the Policy of Privacy.

The person responsible for processing personal data is SAZOREA, which provides the service and which, in the context, decides which data is collected, the means of processing the data and for what purposes they are used.

If you have any questions or need any information regarding the processing of personal data, you can contact us at the following email address: rgpd@sazorea.com

3.1. We only use your personal data whenever and when the law allows us to do so and for purposes strictly related to the use of this website.

SAZOREA may request some personal data, so we describe the purpose of processing them:

CONTACT FORM: name, surname and email.

To make any contact with SAZOREA, whether to ask questions, send suggestions, or any other information. Failure to provide the minimum necessary personal data will make it impossible for SAZOREA to respond to your request.

ORDERS: Name, surname, address, telephone, email, tax number.

This data will be requested at the time of purchase, to ensure the correct processing of your order.

NEWSLETTER: Name, surname and email.

With the express and voluntary consent of the data subject, the SITE will request the minimum information necessary for sending an automated commercial newsletter, with advertising, promotions or other information about the products and services offered by SAZOREA (Direct Marketing).

3.2. Other purposes of data processing:

a) As long as we have to comply with any legal or regulatory obligation. For example: the conservation of sales records, in order to comply with our tax obligations.

b) Screening for potential risks and fraud (in particular your IP address) and improving and optimizing our SITE (for example, to analyze how our customers navigate and interact with the sites, and to understand the performance of our actions ).

c) In Sazorea’s legitimate interest in improving our products, as well as our customer service and after-sales service (customer optimization).

3.3. Completing the forms on this SITE is accompanied by a request for express consent by the user for the sending and processing of data as described above. This consent given in sending any personal information will translate the prior and express consent to the processing of personal data transmitted by its holder for one or more purposes described above, as well as the owner of this website authorized to process the personal data collected to the extent and for the time necessary to pursue its However, you clearly have the right to change your mind whenever you wish, and to cancel your subscription to all these services. You have the possibility of opting for direct cancellation or cancellation in our communications, for this you only need to click on the link directly, to proceed with the respective cancellation or cancellation of your subscription.

3.4. When we use third parties to help us collect and/or process your personal information, we usually ask them to comply with this privacy policy. However, we make no representations or warranties that such third parties will comply with such order. These third parties include Facebook, Instagram, Pinterest, advertising networks and others. The placement of social media widgets may allow these third parties to view information about you and your activities viacookies, web beacons and other technologies they access from their browser or device.

If you need more information, and/or clarification on this point, do not hesitate to contact us through the email addressrgpd@sazorea.com

4.1. SAZOREA will always ensure that the use of the SITE and the processing of the USER’s personal data are carried out in the most correct way.

To this end, the USER can always exercise their rights of access, rectification, cancellation, portability, forgetfulness or opposition, in accordance with Portuguese and European legislation and, for this purpose, all requests must be made through the email address: rgpd@sazorea.com or by registered letter addressed to: ZIVO Unipessoal Lda, Rua da Fonte sn, 9980-021 Corvo, Azores.

The holder of personal data may, at any time, request:

a) Right of Access: Request, at any time, confirmation by SAZOREA, whether the processing of your personal data is being carried out or not.

b) Right of Rectification: Access your personal data, request their rectification if they are incorrect or, if applicable, request their deletion when, among other causes, they are no longer necessary for the purposes for which they were collected.

c) Right to limit the use of data: In certain cases, request the limitation of the processing of your data. In this specific situation, we will keep your data solely and exclusively for the exercise or defense of claims.

d) Right to erase your data: You have the right to request the erasure of your personal data that we hold about you, when the data is no longer necessary for the purposes for which it was collected, if you oppose processing for marketing purposes directly, or, in any other case, when there is no compelling legitimate basis for processing them.

e) Right to data portability: Request the portability of your data.

f) Right to cancel consent: You have the right to revoke your consent to the sending of commercial communications, at any time, thus being able to withdraw the consent you have given, for the processing of your data by SAZOREA.

5.1. SAZOREA applies security measures to guarantee the confidentiality, availability and integrity of personal data processing systems. Likewise, we carry out verification and evaluation processes of the technical and organizational measures implemented, in order to guarantee the security of personal data at any time.

5.2. However, SAZOREA cannot guarantee that the security measures adopted for the protection of this SITE and for the transmission of data and information through this SITE will prevent or exclude any risk of unauthorized access or loss of Therefore, we advise that your computer be equipped with software devices that protect you when transmitting and receiving data (such as up-to-date antivirus systems), and that your browser take appropriate measures to guarantee security in the transmission of data (such as firewall and anti-spam filters).

5.3. SAZOREA uses an external payment processing service: Ifthenpay and All online payments are made in accordance with payment card industry (PCI) data security standards and your billing information (which is only used by these payment processors for fraud protection purposes) is encrypted before to be communicated. Subject to the exceptions below, your credit card details are communicated directly from your browser to these payment processors – SAZOREA never sees your full Permanent Account Number (PAN). For PayPal, we only store thetokens necessary to identify the transaction with PayPal, issue refunds, and identify transactions made using PayPal.

6.1. The information and personal data to which the owner of this SITE has access will not, under any circumstances, be sold to third parties.

6.2. Within the scope of its activity, the owner of this SITE may resort to subcontractors for the provision of certain services, which may imply, in some situations, access, by such entities, to the personal data of users or customers.

6.3. We require all third parties (natural or legal persons, namely suppliers or providers) with whom we collaborate, to respect the security of your personal data and treat them in accordance with the provisions of current legislation, there are confidentiality agreements signed with these third parties.

In addition, we do not allow third-party suppliers and/or service providers to use your personal data for their benefit, and we guarantee that they treat them solely and exclusively for the specified purposes and in accordance with our instructions.

Data provided to third parties cannot be used for other purposes not authorized by the data owner.

Under the principles of information and transparency, we inform third parties:

  • IFTHENPAY: company used for payments with MBWAY, MB, VISA and MASTERCARD. Located at:Rua São José, 757, 4535-404 Santa Maria de Lamas
  • ICP LOGISTICS:logistic partner. Thirst: Presa Seca 38, 4415-307 Porto. For more information you can visit: https://icplogistica.pt/

7.1. The privacy policy is not applicable to third-party websites or means of support that the user may have access to through this SITE. In this case, whenever you visit another website from this one, you should always read the applicable privacy policy and check that you agree with its terms before providing your personal data.

7.2. The owner of this SITE is not responsible for the privacy policy or treatment of personal data that is applicable on websites of third parties, nor for the content made available on the same websites.

8.1. The period during which data is stored and maintained varies according to the purpose for which the information is processed.

Indeed, there are legal requirements that oblige to keep data for a minimum period. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that motivated its collection or subsequent processing or, for the period authorized by the National Data Protection Commission, after which they will be deleted.

8.2. In the case of personal data provided for the purpose of purchasing, invoicing or charging products, these will be kept for the legally applicable time.

8.3. As for the personal data provided for electronic commercial newsletters and comments on the SITE, it will be for as long as the data subject wishes to remain on the registration list.

8.4. Under the terms of the Personal Data Protection Law, the data subject is guaranteed the right to access, update, rectify or delete their personal data, which may take place through the email address: rgpd@sazorea.com by registered letter addressed to: ZIVO Unipessoal Lda, Rua da Fonte sn, 9980-021 Corvo – Azores.

9.1. This SITE uses “cookies”. The cookie is a small text file that the server can store on the hard drive of the users’ computer through the browser (browser), retaining only information related to their preferences, not including, as such, their personal data.

The cookie can only be read by the website that sent it. It is not an executable file and cannot propagate or contain a virus.

9.2. The information stored by SAZOREA using this mechanism allows the user to be recognized in his various visits to the SITE.

SAZOREA uses this data with the aim of improving its services and optimizing your browsing experience on the SITE. Cookies allow us, for example, to know and remember the User’s preferences (language, products, etc.), as well as their connection data (for example, IP address, geographic position, information about their visits and use of our website, etc.) during navigation and subsequent visits.

This use allows SAZOREA to improve the ease of use of the website and adapt it to the needs of its users.

9.3. The user can configure his browser to accept or refuse cookies, namely by selecting the appropriate settings in the respective browser. You can configure cookies in the “options” or “preferences” menu of your browser. It should be noted, however, that by disabling cookies, it may prevent some web services from working properly, affecting, partially or completely, navigation on the website.

 

SAZOREA advises and appreciates its activation, in order to obtain more accurate data and thus improve the content and adapt it to the user’s preferences.

 

SAZOREA is not responsible for a possible malfunction of the SITE, in case of deactivation of cookies.

We use different types of cookies, some of which are placed by third-party services.

Cookies issued on the website are used for the purposes described below. They can be deposited by us or by third parties.

 

Necessary Cookies

These cookies are necessary to enable basic website functionality. Necessary cookies help make the SITE usable by enabling basic functions such as page navigation and access to secure areas of the web page. They serve to improve the user experience by remembering your preferences. Such as the acceptance or not of cookies, the login and password in your future visits, your favorite items, the items you add to the cart, among others.

The website cannot function properly without these cookies.

 

Analytical / Statistical Cookies

Statistical cookies help SITE owners understand how visitors interact with pages, collecting and providing anonymous information.

These cookies allow us to analyze the use of the website to measure and improve its performance. These are intended to assess issues such as the number of users visiting the site, carry out statistical analyzes of the use that users make, with the aim of improving the graphic and text content that they consume in the SAZOREA Online Store.

 

Advertising cookies

These cookies are used by advertising companies to promote advertisements relevant to your interests. These cookies store information about user behavior, which allows the subsequent display of advertising relevant to the collected user profile. It is these cookies that will allow you to have an increasingly pleasant and personalized experience when browsing the Internet or social networks.

 

Social network cookies

These cookies can be placed on your terminal by third parties, including social networking sites. They allow social networking sites to track your navigation on the website, especially when the user is logged into their account on the social network in question on their device (open session) while browsing the website.

 

third party cookies

In some cases, we also use cookies provided by trusted third parties, such as Google Analytics, to understand our users and improve their experience. For more information, see the Google Analytics Cookie Policy.

 

Permanent cookies: are cookies that are stored at the browser level on your access equipment (PC, mobile and tablet) and which are used whenever you visit one of our websites again. They are generally used to direct navigation to the user’s interests, allowing us to provide a more personalized service.

 

session cookies: are temporary cookies that remain in your browser’s cookie file until you leave the website. The information obtained by these cookies is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.

At any time, you can deactivate cookies that you do not want to use, changing your consent as indicated in the cookie definition area.

For more information about cookies, contact us atrgpd@sazorea.com

SAZOREA may modify this cookie policy in compliance with legal or regulatory requirements or adapt this policy to new instructions enacted by law.

 

More information about cookies

For more information about cookies, including to find out which cookies have been set and how they can be managed and deleted, visit:

http://www.allaboutcookies.org/

We reserve the right to modify this privacy policy at any time, and without notice, due to changes in our practices or for other operational, legal or regulatory reasons, so please review it regularly. The changes will take effect immediately after their publication on our website.

After we implement changes to this policy, if you subscribe to our newsletter, we will notify you so that you are aware. If you want to be notified, subscribe to our newsletter.

Date of last update of these conditions: September 2023

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